Refund policy

We do not provide returns or refunds. Please note that we design your customised jewellery very carefully after receiving an order confirmation from your side. We do provide repairs in case of any breakage, damage, or design mismatch.

You can always contact us for any return question at etihouseofsilver@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.